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Sterling Heart's Privacy Policy

Sterling Heart's privacy policy covers the collection and use of information that may be collected by Sterling Heart Inc. when you interact with us, such as when you visit our website, when you purchase Sterling Heart products and services, or when you call our support staff. Please take a moment to learn about our information practices, including how the information is used, for what purposes, and to whom we disclose the information.

Why do we collect information?

We collect information that helps us give you access to our products and services and focus on categories of greatest interest to you.

What information do we collect?

We use your IP address to help us diagnose problems and to administer our web site. From time to time we collect additional visitor information in order to provide useful content to customers and to understand which parts of our websites and Internet services are of most interest to them.

When we disclose information?

Sterling Heart takes your privacy seriously. Be assured that we do not sell or rent your contact information to others, but there are times when it may be necessary for us to contract with outside companies to help us extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer satisfaction surveys. These companies are obligated to protect your personal information in accordance with Sterling Heart's policies. Without such information being made available, it would be difficult for you to purchase products, have products

delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Sterling Heart website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Our commitment to your privacy

We take protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Sterling Heart employees and strictly enforce privacy safeguards within the company.

Privacy questions

If you have questions about Sterling Heart's Customer Privacy Policy please write us at:

pat@sterlingheart.com

Sterling Heart updates its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated policy.

Last updated Jan 2, 2010

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